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Slide 1 - Management INLS 227 Fall 2002
Slide 2 - Owner v. Manager Owner “ran his own business” managed business and people Played a big part in running daily activities Opened and closed shop Had one building Made those deposits to the bank
Slide 3 - Management Manager Not owner Was subservient to owner Managed the daily activities
Slide 4 - The Professional Manager Professional Management Programs Wharton Business School 1881 Harvard Business School 1908 NYU Business School 1918 Three factors around this time leading to professional management status: Growth of big business Separation of ownership from management Development of a transferable body of management knowledge
Slide 5 - Business Management Finance Manufacturing Purchasing, transportation, and physical distribution Human Resources Management Employee Benefits Technology Administrative Systems
Slide 6 - Management - Finance Role Translates all information into financial, bottom line. Managing money Responsibilities of the Chief Financial Officer Sets financial and financing policies Provides measurements Plans annual and long range goals Evaluates economic trends May also be chief investment officer – setting investment policies
Slide 7 - Finance Organization Chart Middle to Large Organization
Slide 8 - Manufacturing Planning a manufacturing organizational structure Develop strategy and goals Assign people to structure Manpower planning and performance wages labor Manufacturing processes process design planning manufacturing/production systems
Slide 9 - Manufacturing Materials management Planning of production and materials Evaluation Materials handling & warehousing basic handling principles equipment and systems for handling planning the warehouse Quality management Quality Control Vendor quality Customer feedback information Facilities management Location Plant capacity, layout, equipment installation Automation
Slide 10 - Purchasing Originally, the “purchasing agent” Importance transitioned it to purchasing manager Inventory control Just-in-time Purchasing of capital equipment Great place for cost cutting
Slide 11 - Physical Distribution Gets the finished product to the right place, at the right time, in the right condition, and at the right cost for customer sales Acts as buffer between production of product and the customers or market for the product by maintaining inventories, transportation, operating the warehousing facilities Acts in support and in complement with production, marketing, sales
Slide 12 - Human Resources Management Locating, appraising, selecting, and placing employees in a timely and efficient manner Requires integration of dynamics of organization, awareness of long-term strategic plans of the organization, Statistical data on separations, promotions, demotions, hires Use of computer technology critical PeopleSoft, HRNetSource
Slide 13 - Human Resources Management Importance of compliance with government regulations 1960’s the gov’t focused on the workplace as the arena for for social change Amount of regulations had profoundly affected the organization and responsibilities of HR.
Slide 14 - HR Compliance Documentation and Records Federal statutes and regulations require maintenance of records for varying periods of time. nonexempt employees records kept for 3 yrs involuntary terminations – 6 months Occupational Safety and Health Act (OSHA) records kept for 5 yrs – required for work-related deaths, injuries, illnesses
Slide 15 - HR Compliance Fair Labor Standards Act FLSA Civil Rights Act of 1964 – Title VII Employee Retirement Income Security Act ERISA Occupational Safety and Health Act OSHA Affirmative Action Family and Medical Leave Act 1993 FMLA Americans with Disabilities Act 1992 ADA Consolidated Omnibus Budget Reconciliation Act COBRA Equal Employment Opportunity Commission EEOC
Slide 16 - Human Resources Management SALARY ADMINISTRATION Employee Compensation Benefits Bonus, Incentive awards Direct pay - largest portion of compensation costs Must develop pay structures Market value,job pricing,evaluation structures (points system) Strategy to determine increases Merit, inflation, across-the-board,
Slide 17 - Human Resources Management Employee Benefits Def: additional compensation or pay in the form of vacations, sick leave, social security, pensions… Life insurance, medical insurance, profit sharing, pension, SS, discounts, sick, vacation, rest periods, relocation expenses, counseling, credit unions…
Slide 18 - Human Resources Management Manage Executive Compensation Base salary, annual incentive awards and bonuses, long-teem incentives, stock options, special stock, supplemental pension plans,, perquisites [car, office, plane, medical, club memberships, in-town apt,. Sabbatical leaves…
Slide 19 - Human Resources Management Training and Development Different from school training – adult training needs Learner involvement, tailored learning activities, informal, manageable units, applied Employee training v. Management training Evaluation of training is important Training cost money!
Slide 20 - Human Resources Management Performance Appraisal Employee Relations- quality of work, employee health Labor Relations Safety Security
Slide 21 - Key Resources for HR Databases CCH Health and Human Resources Management BNA Human Resources Library ABI-Inform LexisNexis Academic Business Source Elite Best Practices Database Dissertation Abstracts Online Wall Street Journal
Slide 22 - Key Resources for HR Internet Resources Department of Labor Bureau of Labor Statistics National Labor Relations Board U.S. Census Report on the American Workforce National Compensation Surveys Employee Benefits Survey Training Supersite from Training Magazine
Slide 23 - Key Resources for HR Magazines and Journals HR Focus HRMagazine Human Resource Development Quarterly Human Resource Management Monthly Labor Review Personnel Psychology Research in Personnel and Human Resources Management Training Workforce
Slide 24 - Key Resources for HR Associations Society for Human Resources Management American Society for Training & Development
Slide 25 - Key Resources for HR Books Handbook of Labor Statistics American Salaries and Wage Survey Human Resources Yearbook The ASTD Training and Development Yearbook Deskbook Encyclopedia of Employment Law The Executive Handbook on Compensation: linking strategic rewards to business performance The Performance Management Pocketbook