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South Central Ambulance Service NHS Trust PowerPoint Presentation

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Published on : Mar 14, 2014
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Slide 1 - Operational Performance Update John Nichols Interim Chief Operating Officer SCAS
Slide 2 - Agenda Reporting/Performance Requirements Performance Activity and Other Contributing Factors Risks Conclusions
Slide 3 - Standards Explained Red Calls Triaged as “Immediately Life Threatening” Require a suitable response (CPR and Defibrillator) in 8 minutes on 75% of occasions (Red 8) If Transport is required, a suitable response must be on scene within 19 minutes on 95% of occasions (Red 19) New sub category (Red1) introduced mid year Aimed at identifying “really” life threatening emergencies, such as: Cardiac Arrest Respiratory Arrest New “target” from April 2013 to be on scene of Red 1 calls in 8 minutes on 80% of occasions
Slide 4 - Performance Requirements Monitor requires quarterly achievement (SCAS) Red 1 – 75% in 8 Minutes Red 2 – 75% in 8 minutes Red 19 – 95% in 19 minutes Commissioners (currently our 8 PCTs) require full year by PCT Cluster Note 3 clusters: Berkshire East and West Buckinghamshire, Milton Keynes and Oxfordshire North Hampshire, Portsmouth and Southampton Red (1&2 combined) – 75% in 8 minutes Red 19 – 95% in 19 minutes Financial penalties apply for failure Commissioners also expect achievement of the above for each individual PCT area No penalties apply.
Slide 5 - SCAS “Red” Performance – to 9th Sept
Slide 6 - Red Performance 2012/13 National Indicator (75%) Averaging 21 Red 1 calls per day (August) 6% of all Red Calls 1.3% of all E&U Calls
Slide 7 - Red19 Performance
Slide 8 - Red8 Performance - Cluster
Slide 9 - Red19 Performance – Cluster
Slide 10 - SCAS Demand 2011 vs 2012 Demand rising at 6% Peaked at over 8% for May
Slide 11 - Handover delays April – August, 2011 vs 2012 Remains a real challenge and a real risk with Winter approaching
Slide 12 - CFR Activity 7% increase in assignments – Up on percentage demand increase
Slide 13 - Risks Activity Planning was for +4% v current +6% (resource AND Finance) Weather Bad winter Fleet High VOR rates Abstraction Rates Sickness Hospital delays CEO contact SHA & Commissioner support feels limited
Slide 14 - Conclusions Confidence in achieving SCAS Q2 (National) Red 8. Q3 challenging Action plans and contingency in place to mitigate if demand continues above expectation Main risks associated with Red19, demand and delays at Hospitals Additional target resources/plans in place for September Resilience plans in preparation for Q3 and 4 All SCAS very focused on 999 delivery All staff and volunteers working hard!
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