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Listening Skill PowerPoint Presentation

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On : Feb 10, 2014

In : Education & Training

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  • Slide 1 - Listening Skills Become an Effective Listener
  • Slide 2 - What is listening ? Listening (ILA, 1996): the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages
  • Slide 3 - 3 Context Sender Receiver Message Media Feedback
  • Slide 4 - Listening VS. Hearing Hearing : Physical process Natural Passive Listening: Physical and Mental Process Active Learned Process Skill
  • Slide 5 - Percentage of Communication
  • Slide 6 - Listening Facts We LISTEN at 125-250 words per minute We THINK at 1000-3000 words per minute 20 % of the time we REMEMBER what we hear 85% of what we know is learned by LISTENING 45% of the time we spend LISTENING
  • Slide 7 - Barriers to Effective Listening Our thoughts focus on ourselves: Personal Situation, Expectation, Relationship, Emotional Mindset. Our Minds Wander - We Think 8X time faster than we speak . - We Speak at 130 words per minute. - We Think at 1000 words per minute.
  • Slide 8 - Techniques to Enhance Your Listening Sender You As a Receiver Message
  • Slide 9 - Techniques to Enhance Your Listening 1. Listen carefully and analyze physical language 2. Try not to interrupt: listen with patience 3. Nod/smile at speaker to acknowledge understanding
  • Slide 10 - Techniques to Enhance Your Listening 4. Fix your posture to make speaker feel comfortable 5. Face the speaker and make eye contact to show interest and concern
  • Slide 11 - Techniques to Enhance Your Listening 6. Ask appropriate and relevant questions for clarification 7. Stay focused by avoiding distractions around you 8. Take notes to remember details for review
  • Slide 12 - Techniques to Enhance Your Listening 9. Be open minded to new ideas and topics 10. Do not judge and jump to conclusions
  • Slide 13 - Techniques to Enhance Your Listening Sender Receiver Message Importance of Listening Listening vs. Hearing Listening Facts Barriers to Effective Listening Techniques to enhance your listening Sender Message Sender
  • Slide 14 - Credits Anastasia DOROHOVARiccardo ROSSIJoseph ALFIEJaber ZREIKElie SALEMQibo WANG
  • Slide 15 - ppt slide no 15 content not found
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