X

Download BPO to India PowerPoint Presentation


Login   OR  Register
X

Share page



  Preview

               
Home / Travel & Tourism / Travel & Tourism Presentations / BPO to India PowerPoint Presentation

BPO to India PowerPoint Presentation

worldwideweb By : worldwideweb

On : Jan 08, 2015

In : Travel & Tourism

Embed :
752
views

0
downloads
Login / Signup - with account for


  • → Make favorite
  • → Flag as inappropriate
  • → Download Presentation
  • → Share Presentation
  • Slide 1 - BPO to India Group 6: Austin Carlson Erin Isaacson Brandon Nordstrom Kyle Richardson Aaron Swanson
  • Slide 2 - Agenda What is BPO? The Evolution of Outsourcing. Capabilities in the Marketplace. Rule to Follow. Pros and Cons.
  • Slide 3 - What is BPO? Business process outsourcing (BPO) is the contracting of a specific business task, such as human resources and customer service, to a third-party service provider. This allows companies to focus on their core business processes. BPO is implemented as a cost-saving measure for tasks that a company requires.
  • Slide 4 - BPO Categories It is often divided into two categories: - Back Office Outsourcing which includes internal business functions such as billing or purchasing. - Front Office Outsourcing which includes customer-related services such as marketing or tech support.
  • Slide 5 - Key Terms Key Terms: - Offshore Outsourcing is BPO that is contracted outside a company's own country. - Nearshore Outsourcing is BPO that is contracted to a company's neighboring country. - Onshore Outsourcing is BPO that is contracted with the company's own country.
  • Slide 6 - BPO to India Indian revenues from BPO are estimated to have grown 107% to $ 583 million. Leading Competitors: - Philippines, Mexico, Canada, China and Ireland. 67-72% of costs to call centers operating in the US/UK is directly linked to man power costs. India only spends 33-40% of costs on man power. This includes training, benefits and other incentives for labor.
  • Slide 7 - Statistics of the Future The main revenue areas for Indian BPO companies. Indian revenues from BPO are estimated to have grown 107 per cent to $ 583 million.
  • Slide 8 - Statistics of the Future Comparison of India Vs US BPO operating costs
  • Slide 9 - Capabilities: Why go to India? Language Major attraction for Multinationals Advantage over competitors Educated Employees Large number of qualified workers Proven to be the best in the IT and computer software fields Strong technical skills Eagerness to engage clients Produce around 100,000 engineers annually
  • Slide 10 - Capabilities: Why go to India? Infrastructure Improvements have led to increasing success Telecom facilities Power sector India as a whole Government Realize potential for economic development Favorable policies have turned India into a BPO/IT hub. Examples: Investment promotion, telecom policy, IT Act
  • Slide 11 - Rules to Follow: What to Outsource Processes that do not add value to a product or service. Highly repeated tasks with little variation. Labor intensive tasks that do not require a companies intellectual property nor core competencies. Processes that will tie up large amounts of capital in assets.
  • Slide 12 - Rules to Follow: What Not to Outsource Processes that incorporate your core competencies. Processes that require access to intellectual property of your company. Non-labor intensive tasks. Processes that are associated with the image of your company.
  • Slide 13 - Rules to Follow: BPO Guidelines There are many BPO providers, so research to find the one that best suits your needs. Using one provider for multiple tasks will help streamline your BPO. Have some measure to check and control the output of your BPO. Communicate with your BPO.
  • Slide 14 - Pros of BPO English Language Proficiency Skilled Workforce Lower Wages Flexibility in Working Hours Suitable Human Resources Large Number of Graduates
  • Slide 15 - Cons of BPO No TCO based costs Poor Infrastructure Cultural Differences Internal competition for resources Rising labor costs Political and religious instability
  • Slide 16 - Conclusion As a manager! Allows company to focus on core competencies. What the future lies. Attractiveness of India.
  • Slide 17 - Sources BPO India: Business Process Outsourcing. http://www.bpoindia.org/ Forbes Magazine: Business Process Outsourcing. http://www.forbes.com/bow/b2b/industry.jhtml?id=38 Why India? http://www.indobase.com/bpo/why-india/index.html InformationWeek: Indian Outsourcers Grow Fast, Gain Prominence.  http://www.informationweek.com/story/showArticle.jhtml?articleID=53701018 CIO Definitions: http://searchcio.techtarget.com/sDefinition/0,,sid19_gci928308,00.html BPO service India: Comparing India with other BPO destinations.  http://www.xicom.biz/bpo_swot_analysis.html
Obesity Free PowerPoint Template

Obesity

Views : 774

Germ Free PowerPoint Template

Germ

Views : 795

Maple Leaf Free PowerPoint Template

Maple Leaf

Views : 480

Open Book Free PowerPoint Template

Open Book

Views : 929

Easter Eggs Free PowerPoint Template

Easter Eggs

Views : 649

Light Abstract Free PowerPoint Template

Light Abstract

Views : 848

Room Interior Free PowerPoint Template

Room Interior

Views : 464

Laboratory Free PowerPoint Template

Laboratory

Views : 750

Construction Workers Free PowerPoint Template

Construction Workers

Views : 561

Sperm Free PowerPoint Template

Sperm

Views : 817

Coffee Bean Free PowerPoint Template

Coffee Bean

Views : 301

Happy Birthday Free PowerPoint Template

Happy Birthday

Views : 595

Unity Free PowerPoint Template

Unity

Views : 536

Keyboard Free PowerPoint Template

Keyboard

Views : 556

Orthodontist Free PowerPoint Template

Orthodontist

Views : 461

Massage SPA Free PowerPoint Template

Massage SPA

Views : 650

Heart Free PowerPoint Template

Heart

Views : 485

Credit Debit Card Free PowerPoint Template

Credit Debit Card

Views : 424

Firefighters Free PowerPoint Template

Firefighters

Views : 1270

Morning Running Free PowerPoint Template

Morning Running

Views : 771

Description : PowerPoint presentation on BPO to India, download now ppt of BPO to India

Tags : BPO to India

Shortcode : Get Shareable link