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Published on : Aug 07, 2014
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Slide 1 - Thank you for viewing iQuest feature highlight. We welcome your comments about this presentation. Please call 847-632-0303 ext. 211, or send email to Click the red arrow at the lower right corner to advance. Welcome
Slide 2 - iQuest Advantage: Solid Foundation for Growth Designed to profit from changes, iQuest offers your business a solid long term growth path. Key advantages include: Configurable. iQuest is fully integrated, yet modular in design. You choose when and what applications to install, at your own pace. Adaptable. Countless parameters are available for you to tailor the system to your business, without costly modification. Scaleable. Open platform architecture protects your investment in system and training. Your business growth is easily supported by incremental expansion. Profitable. Quick ROI is achieved by ease of use and expert implementation. Best-in-class support protects your system investment from obsolescence factors.
Slide 3 - iQuest Advantage: Growth at Your Own Pace Over 20 modules are available to build your own system, at the right time for your business growth. Manufacturing Distribution Eng-to-Order Financial CRM Dashboard
Slide 4 - CRM Advantage: Stay Informed. Stay Ahead. iQuest Smart Agent continuously monitors your business events and informs you when your custom alert is triggered. Business Events: Alert Filters: Alerted Parties: Sales. Quotes. P.O. Production. Collection .... User defined monitors Sales Rep. Credit Mgr. Customer. Vendor. CSR. ...
Slide 5 - CRM Advantage: Stay Informed. Stay Ahead. iQuest iNote focuses user attention at increasing customer satisfaction. Eliminate causes for being uninformed. Assign task to multiple team members. Set priority and due date. Reminder by user, by subject, by customer, by product, by vendor. Communicate task resolution with everyone. End-to-end customer issue management.
Slide 6 - CRM Advantage: Stay Informed. Stay Ahead. iQuest Outlook integration keeps sales team in constant contact with customer issues. Key advantages are: Communicate offline even when user is not in iQuest. Ideal for outside rep whom you do not grant access to iQuest. Mobile solution – perfect for sales team on the go. Alert executives who are not active users of iQuest. No training needed.
Slide 7 - CRM Advantage: Stay Informed. Stay Ahead. Everything your sales team needs to know about the customer and product are one click away from the Customer Response Center (CRC). Drill Down to Item Detail Drill Down to Customer Detail Drill Down to Files: Pictures, MSDS Doc’s, Drawings Drill Down to Transactions
Slide 8 - CRM Advantage: Stay Informed. Stay Ahead. iQuest watches every quote so you can close the sale more easily with the Opportunity Manager.
Slide 9 - MFG Advantage: Profit From Changes. Changes occur in design, order, production, and scheduling. iQuest helps you manage these changes effectively to protect your profit margin. Bill Of Material Advantages: Made-to-stock or made-to-order Download from CAD software Multiple revisions MRP Advantages: Online or batch mass view What-if query or generate orders Weekly forecast buckets Work Order Advantages: When-can-I-build query Routing step and labor cost tracking Outside operations Last minute substitution Material & labor variance
Slide 10 - Distribution Advantage: Industry Best Practices Our customers are distribution experts. They make the industry’s best practices into iQuest features. For example: Pricing Advantages: Most complete pricing methods Multiple pricing units of measure Kit pricing Inventory Advantages: Multiple forecasting methods Automatic replenishment Full spectrum warehouse management Technology Advantages: EDI Web Order Link Bar Code RF
Slide 11 - ETO Advantage: Engineered to Profit Engineer-to-order is a specialty of iQuest. As you are flexible in meeting customer needs, so is the system in handling the job changes. Full cycle job management. From estimate to completion and post-sale support, you are always on top of the jobs. Actual vs. estimate. What and who caused the variance? Full control and complete audit trail are at your fingertip. Job MRP. A unique feature manages all the materials for the job: vendor RFQ, P.O., fabrication & electrical assemblies; all in one control panel for you to view and take action. Complex accounting made easy. Accurate WIP accounting eliminates big swings in P&L. Excellent control in milestone billing and progress payment. Full tracking of outside costs. You always know the profitability at every stage of the job.
Slide 12 - Dashboard Advantage: Intelligence – Company Wide iQuest Dashboard “slices and dices” your sales and operation data to produce valuable business intelligence, so you can: Easily review your key performance indicators. Quickly spot any problem area. Take corrective actions more accurately. Stay focused on success factors.
Slide 13 - Usability Advantage: Custom – the way you want. iQuest offers intuitive “do it yourself” tools to tailor the delivery of information the way you want it, including: Custom forms. Custom screens. Custom reports. Custom menu.
Slide 14 - Abacus Advantage: Service Excellence. Your investment in iQuest is protected by best-in-class services from Abacus. Professional. Personal. Proactive. User education. Onsite training, with your data, for greatest effect; or classroom training to share cost and experience with others. Software support. Dedicated account manager. New releases and patches. Unlimited phone support. System consulting. Industry expertise at your service to analyze business issues and design solutions. On time, on budget, and effective. Technical consulting. We offer services to supplement your I.T. resources. Defined scopes. Predictable performance. Predictable costs.
Slide 15 - Thank you. Thank you for viewing iQuest feature highlight. We welcome your comments about this presentation. Please call 847-632-0303, or send email to